WASH standard 1: WASH programme design and implementation
WASH needs of the affected population are met and users are involved in the design, management and maintenance of the facilities where appropriate.
- Identify key risks of public health importance in consultation with theaffected population (see guidance note 1 and Core Standards 1, 3–4).
- Provide and address the public health needs of the affected populationaccording to their priority needs (see guidance note 1).
- Systematically seek feedback on the design and acceptability of both facilities and promotional methods from all different user groups on all WASH programme activities (see Core Standards 1, 3–4 ).
- All groups within the population have safe and equitable access to WASHresources and facilities, use the facilities provided and take action to reduce the public health risk (see Hygiene promotion standard 2).
- All WASH staff communicate clearly and respectfully with those affected and share project information openly with them, including knowing how to answer questions from community members about the project.
- There is a system in place for the management and maintenance of facilities as appropriate, and different groups contribute equitably (see guidance note 1).
- All users are satisfied that the design and implementation of the WASHprogramme have led to increased security and restoration of dignity.
- Assessing needs: An assessment is needed to identify risky practices that might increase vulnerability and to predict the likely success of both the provision of WASH facilities and hygiene promotion activities. The key risks are likely to centre on physical safety in accessing facilities, discrimination of marginalised groups that affects access, use and maintenance of toilets, the lack of hand-washing with soap or an alternative, the unhygienic collection and storage of water, and unhygienic food storage and preparation. The assessment should look at resources available to the population, as well as local knowledge and practices, so that promotional activities are effective, relevant and practical. Social and cultural norms that might facilitate and/ or compromise adherence to safe hygiene practices should be identified as part of the initial and ongoing assessment. The assessment should pay special attention to the needs of vulnerable people. If consultation with any group of vulnerable people is not possible, this should be clearly stated in the assessment report and addressed as quickly as possible (see Core Standard 3).